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When
was my parcel sent?
Most parcels are collected within 24 hours
of you placing the order. Parcelforce aim to deliver
your parcel within 48 hours after collection. We are
unable to have parcels collected at weekends and public
holidays. Please view the above information for delivery
times.
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I
am not going to be home to be able to sign for my parcel,
what should I do?
Parcelforce
automatically attempt to deliver your item twice. If
you were out the first time, delivery will be attempted
the next working day. If you would like to collect your
parcel instead of it being attempted again, please tell
Parcelforce by using their "collect" option
on Parcelforces Receiving
a parcel web page. This needs to be done by 6pm
the day the first attempt was done to ensure it does
not go out on a delivery vehicle the next day. If your
parcel is returned to Britishcandy.com due to non-delivery
a redeliver fee will be charged.
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You
may find further delivery and returns information in
our
Terms and Conditions. |