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Why Buy From Britishcandy.com?

Easy Returns Policy
We offer a quick and easy 7 day returns policy.

Super Fast Delivery
Our sweets are sent out ASAP and usually arrive within 3 business days.

Trading on-line for over 5 years
We are based in the UK and have been trading for well over 5 years now and have had 1000's of happy customers.

Checkout - Step 1 of 2 - Your Order Details
Delivery Address - Home or Work
*** Required Information.
Gift Message
Name ***
Address ***
Country ***
Postcode/BFPO***
Your E-Mail Address ***
Your Tel No ***
Please enter your FREE gift message here and who the gift is from.

Please ensure that you have entered the full delivery address and correct postcode, missing or incorrect information will result in your parcel being lost or late.

Store name and address details so I don't need to enter them next time I visit. 
I agree to the Britishcandy.com
Terms & Conditions.
Choose Your Secure Payment Method

We use Worldpays Secure Server to process credit card orders

For added security your IP address will be logged

Important UK Delivery Information

For security reasons, please make sure that the delivery address i.e a home address, a workplace or a friend/neighbour's house will be available for reciept and signature. If you are not home to sign for your parcel citylink/parcelforce48 will leave a calling card, you must respond to the instructions to arrange for redelivery or personal collection within 4 days. After this period your parcel will be returned to us and a re-delivery fee of £12.99 is chargeable which we collect on behalf of the couriers, if you are in any doubt of the weight of your order please assume courier delivery. More info here
How to pay by Credit Card, PayPal or Cheque

Credit Card / Debit Card
To pay by Creditcard or Debitcard choose the 'Credit Card/Debit Card' option from the drop down list above and click on the 'Click here to pay' button you will then be taken to the Worldpay Secure Server where your card details will be taken and securely encrypted. Once your card has been processed your card details are then deleted automatically.

PayPal
To pay by Paypal choose the 'Paypal' option from the drop down list above and click on the 'Click here to pay' button and then click on the Paypal link on the next page to pay.
You must have a Paypal account if you want to pay by Paypal. If you have chosen to pay for your order via paypal and have not paid paypalpayments@britishcandy.com within 24 hours we will e-mail a paypal invoice to you.

Cheque/Postal Order
To pay by Cheque or Postal Order choose the 'Cheque/Postal Order' option from the drop down list above and click on 'Click here to pay' and then follow the instructions at the bottom of the next page.